Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are your fragrances authentic?
Yes, Aroma Concepts LLC only sells 100% authentic products sourced directly from the original manufacturers and authorized distributors.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by destination.
What is your return policy?
We offer a 30-day return policy for unopened and unused items in their original packaging. Please contact our support team to initiate a return.
Do you offer samples?
Currently, we do not provide individual free samples, but we frequently offer discovery sets and decants for purchase to help you find your perfect scent.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I store my perfumes?
To preserve the longevity of your fragrance, store bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.